Earning Housing Management (“Earning Housing,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, contact us, inquire about a property, apply for housing, communicate with our management team, or otherwise use our property management services.

1. Information We Collect

Depending on how you interact with Earning Housing Management, we may collect information including:

• Name

• Email address

• Telephone or mobile phone number

• Mailing or residential address

• Information submitted through website contact or inquiry forms

• Property, leasing, rental, or application-related information

• Maintenance or service-request information

• Communications you send to us by phone, email, text message, website form, or other means

• Information reasonably necessary to provide property management, leasing, resident, or customer services

Our website and service providers may also automatically collect certain technical information, such as browser type, device information, IP address, pages visited, and similar usage information.

2. How We Use Information

We may use personal information to:

• Respond to inquiries and requests

• Communicate with prospective residents, applicants, residents, property owners, and customers

• Schedule property tours, inspections, appointments, maintenance, and other services

• Provide leasing, application, property-management, and resident services

• Provide account, property, maintenance, or service-related notifications

• Process and administer applications, leases, payments, or other transactions

• Maintain business and property-management records

• Improve our website and services

• Protect our properties, residents, employees, and business operations

• Comply with legal, regulatory, contractual, or governmental requirements

3. SMS/Text Messaging

If you voluntarily consent to receive text messages from Earning Housing Management, we may send SMS messages related to your inquiry or our property-management services.

Messages may include, as applicable:

• Responses to leasing or property inquiries

• Property showing and appointment coordination

• Application or leasing updates

• Maintenance scheduling and service updates

• Resident account or service-related communications

• Property-management communications you have requested or consented to receive

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP to a text message from us. You may reply HELP for assistance.

Consent to receive text messages is voluntary and is not a condition of purchasing, leasing, applying for, or receiving services from Earning Housing Management.

Mobile Information and SMS Consent

Earning Housing Management does not share mobile phone information or SMS opt-in consent with third parties or affiliates for their marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be sold or transferred to third parties for marketing or promotional purposes.

We may disclose information to service providers that assist us in delivering or administering our messaging services, but only as reasonably necessary to provide those services and subject to appropriate confidentiality and data-protection obligations.

4. How We May Share Information

We may disclose personal information to service providers or business partners that perform services on our behalf, including providers of:

• Website hosting

• Property-management software

• Leasing and resident-management services

• Communications and messaging services

• Payment-processing services

• Maintenance or property services

• Professional, legal, accounting, or administrative services

We may also disclose information when reasonably necessary to:

• Comply with applicable law, regulation, court order, subpoena, or governmental request

• Enforce contractual or legal rights

• Protect the safety, security, or property of Earning Housing Management, our residents, customers, employees, or others

• Complete a business transaction involving the ownership, operation, or management of a property or business, as permitted by law

SMS consent information is subject to the additional limitations described in Section 3 above.

5. Cookies and Website Technologies

Our website or website service providers may use cookies and similar technologies to operate the website, understand website usage, improve functionality, and maintain security.

Your browser may allow you to control or disable certain cookies. Disabling cookies may affect some website features.

6. Third-Party Websites and Services

Our website may contain links to third-party websites or services, including resident portals, listing platforms, payment platforms, or other service providers.

Those services maintain their own privacy practices, and Earning Housing Management is not responsible for the privacy practices of independently operated third-party websites.

7. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

No internet transmission, electronic communication, or storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide services, administer our business and properties, satisfy contractual obligations, maintain appropriate records, resolve disputes, and comply with applicable legal requirements.

9. Your Choices

You may contact us to request that we update or correct personal information we maintain about you, subject to applicable legal and record-retention requirements.

You may unsubscribe from SMS communications at any time by replying STOP.

You may also contact us directly regarding communication preferences.

10. Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information online directly from children under 13 without appropriate authorization.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, business practices, or applicable requirements.

The effective date shown at the top of this Privacy Policy will identify the most recent revision.

12. Contact Us

Questions regarding this Privacy Policy or our privacy practices may be directed to:

Earning Housing Management
1214 28th St NW
Washington, DC 20007

Email: info@earninghousing.com
Phone: 240-233-8658
Website: www.earninghousing.com

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Effective Date: September 15, 2026